Responsible Gambling
Gambling should remain a form of entertainment, and it carries financial risk and the possibility of loss. Casinia supports responsible gambling and provides tools and information to help you stay in control. As a UKGC-facing operator, it participates in GAMSTOP and offers built-in safer-gambling controls, which are your first line of defence. This page summarises the key principles and safeguards available. Only ever play with money you can afford to lose, and never treat betting as a source of income. For related rules, see the Terms & Conditions and Privacy Policy.
Minimum age
Participation is restricted to individuals aged 18 or over. Protecting minors is a priority: age is verified before you can deposit or play, and accounts without valid age confirmation are restricted or closed. Keep your Casinia login credentials away from anyone under 18, and consider blocking software such as Gamban or Net Nanny on shared devices.
Self-control tools
A range of tools is available to help you manage your activity, accessible from your account dashboard.
Deposit, loss and time limits
You can set daily, weekly or monthly deposit and loss limits, along with stake and session-time limits, to keep play within your planned budget. Reality-check reminders can be switched on to alert you at set intervals during a session. These are especially useful for fast-paced slots and live games.
Cool-off and self-exclusion
A cool-off period lets you pause your account from 24 hours up to six weeks. For longer breaks, self-exclusion is available through GAMSTOP, the UK's national self-exclusion scheme, which blocks you from all UKGC-licensed sites for a chosen period of six months, one year or five years. During these periods access to gambling is blocked and marketing is stopped. Register once with GAMSTOP and the block applies across every licensed operator.
How to self-exclude
- Open the Responsible Gambling section in your account settings.
- Choose the cool-off or self-exclusion period that suits you.
- Confirm the request; access is blocked as soon as it is applied.
- For extra protection, register with GAMSTOP at gamstop.co.uk and install gambling-blocking software such as Gamban on your devices.
Warning signs
Problem gambling can show through several signs. Consider taking a break or seeking support if you notice any of the following.
- Betting more than you can afford to lose
- Chasing losses with bigger bets
- Neglecting work, studies or relationships
- Gambling to escape stress or negative feelings
- Losing track of the time or money spent
Official help resources
If you feel gambling is becoming hard to control, support is available. Asking for help early makes a difference.
- Casinia self-control tools — deposit, loss, session, cool-off and self-exclusion settings in the account dashboard
- GAMSTOP — free national self-exclusion across all UKGC-licensed sites (gamstop.co.uk)
- GamCare — counselling, live chat and support groups; free helpline on 0808 8020 133
- BeGambleAware.org — free, confidential advice and self-assessment for players in the UK
Responsible gambling data privacy
Information you provide in connection with limits or self-exclusion is treated confidentially and in line with the Privacy Policy. 18+. Gambling can be addictive; please play responsibly.